There aren't enough great things to say about Jess Clancy at Norcom Insurance! She is quick to respond to any questions I have, and always seems to go above and beyond to help me out. While most people probably don't think twice about their Insurance Agency, I actually look forward to speaking to my agent, and cannot thank her enough. Thanks, Jess!
I can't stress how nice it is to have a local agent that we can easily reach whenever an issue arises. To think we dealt with an impersonal huge insurance company for all those years. We have been so happy with Norcom!
Jessica Clancy has always provided me with excellent customer service. Over the last few years, I have had questions at renewal time on my auto and home owners insurance. Jessica has always answered all my questions in a patient and professional manner. Her attention to detail has always impressed me and she is always so pleasant to work with. I would recommend Jessica and Norcom Insurance to anyone for their auto and homeowners insurance needs.
I wanted to take a moment to tell you how impressed I am with the work of Jess Clancy. We have called upon her several times including a conference call with our financial advisor and Jess has consistently answered all our questions, immediately investigated any information we requested and all as a polite, competent professional. Jess has gone above and beyond in helping us and this confirms that Norcom is the best company to work with. Thank you for letting us share our thoughts on Jess as she is an asset to your company.
We recently moved our insurance to Norcom. We now have insurance that is cost effective and more importantly, does not compromise our coverage.
You helped me get better rates when I thought we were ok on premiums. I also thank you so much when we were in the accident with our other Forester! You are so thorough and patient with my questions and concerns!!! NEED I SAY MORE? You are the BEST and I would not change to another company.
Since 1996, Wes Horbatuck has been my insurance agent for my business and personal insurance. He has worked to ensure that the correct insurance coverages are in place and that if I had any changing needs, they would be taken care of immediately. During claims, he has been right by my side making sure that the claims get resolved promptly and efficiently. He truly is a trusted advisor.
I wish all my business encounters could be with Deb Cleary! She is a delightful blend of personable and efficient. It's refreshing to work with a person who understands her business and is ethical. Deb spent a lot of time helping me understand Medicare and our options, completed a thorough plan evaluation, accommodated my need to meet after hours, and then honestly said, "I'd love to sell you a plan, but your mother is right where she should be." Deb is an honorable businessperson. She has earned my trust and I hope to find a way to do business with her and Norcom in the future!
I just wanted to take a moment to thank you for all of your help yesterday. I know we were asking a lot of you and I want you to know that it does not go unnoticed. Moving to Connecticut, and starting this new life has been a very big process, but it is with people like you working with us, that keeps us motivated and convinced we have made the best decision for our family.

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